The Legal Assistance phone service expands to Fridays

Topics

• Labour law
• Legal assistance

You can now reach a Legal Assistance lawyer by phone five days a week. Until now, the phone service has been available Monday through Thursday, and going forward, it will also be available on Fridays.

The phone service is available Monday through Thursday from 9 a.m. to 2 p.m. and on Fridays from 9 a.m. to noon.

The Legal Assistance provides accessible assistance with questions related to employment relationships and everyday work life, whether they concern your rights, salary issues, contracts, changes in the workplace, or other problems.

In addition to the phone service, The Legal Assistance’s lawyers respond daily to messages sent by members via the OMA+ service. OMA+ is also well-suited for urgent situations: you can get help quickly and return to the matter at a time that suits you.

The Legal Assistance chat on the ytkpalvelut.fi website has also been significantly improved. The revamped chat operates in a manner familiar from AI platforms and helps you find advice around the clock. You can find the chat at the bottom of the page. _{(At the moment the chat is only available in Finnish).}

For members, the value of the Legal Assistance stems primarily from three things:

• a lawyer responds immediately to the first contact
• the service is comprehensive and does not include a per-case deductible
• legal expense insurance provides protection in the event of a dispute