With the help of the Legal Assistance, Helena recovered thousands of euros in claims

Topics

• Labour law
• Legal assistance
• Member benefit
• Personal story
• Salary

When her employer failed to pay her final paycheck of several thousand euros, Helena* sought help from YTK Worklife’s Legal Assistance. The lawyer’s support and communications with the employer turned the situation around: in the end, the amounts owed to Helena were paid in full.

“The help and support I received from the lawyer were absolutely wonderful. I certainly trusted my own knowledge and understanding of what was right in my situation, but I don’t think the matter would have ended this way without someone whose authority and experience convinced the other party to ultimately do the right thing.”

Helena’s experience illustrates a situation where her own perspective alone was not enough to bring the matter to a successful conclusion. The assistance of an outside expert lent weight to the situation and helped the employer review its actions.

Helena worked in customer service. When her employment ended, several thousand euros in final wages remained unpaid. She contacted the Legal Assistance, which is included in YTK Worklife membership.

“Contacting the Legal Assistance was easy, and I felt that I was being listened to and understood. The lawyer gave me guidance on how to proceed with the matter. In addition, the lawyer handled communications with the employer on my behalf.”

Help from an expert turned the situation around

“I had been right about my final pay from the very beginning, but my employer didn’t take me seriously until the Legal Assistance got in touch. Thanks to their service, I regained my self-confidence and received the full amount I was owed.”

Receiving assistance through her YTK Worklife membership brought Helena great relief when the Legal Assistance took on the case.

“It was reassuring to see the matter resolved during the process, knowing I was getting good, reliable help. What stood out to me as particularly positive was just how much weight the lawyer’s communications carried. Without that help, the matter likely still wouldn’t have been resolved.”

Helena warmly recommends the service to others as well.

“I would definitely recommend it, and I’ve already done so. In my experience, YTK’s operations as a whole have gone extremely well, both in dealing with my unemployment and the challenge related to my final pay. I haven’t regretted for a single day that I joined YTK back then.”

*Name changed at the member’s request.